Welcome to Cobbling. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services — including PDF parsing to Markdown, web scraping, OCR recognition, and related API services.
Introduction
This policy describes the information practices for cobbling.ai, including the dashboard, the documentation site, and the public REST API. By using our services you agree to the data handling described below.
Information we collect
When you use Cobbling, we may collect the following types of information:
- Personal information. We may collect personal information such as your name, email address, and payment details when you register for an account or make a purchase.
- Usage data. Information on how you use our services, including API calls, processed documents, and error logs.
- Uploaded files and data. PDFs, images, and other documents uploaded for processing, including extracted content from OCR and web scraping results.
- Cookies and tracking technologies. We may use cookies and similar tracking technologies to enhance user experience and improve our services.
How we use your information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services.
- To process your requests, including parsing, OCR, and web scraping functionalities.
- To manage user accounts and provide customer support.
- To monitor service performance, security, and detect potential abuse or violations.
- To send administrative updates, service notifications, and marketing communications — with opt-out options.
Data security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no online service is entirely secure, and we cannot guarantee absolute security.
Data retention
We retain user data only as long as necessary for providing our services and complying with legal obligations. Uploaded documents for parsing, OCR, and web scraping may be deleted after processing, depending on service settings. Converted results expire after 5 days, after which they can no longer be accessed via the API.
Your rights and choices
Depending on your location, you may have the following rights:
- The right to access, update, or delete your personal data.
- The right to opt out of marketing communications.
- The right to restrict data processing under certain circumstances.
- The right to data portability, where applicable.
To exercise any of these rights, contact us at the email below.
Third-party services
Our services may include integrations with third-party APIs, such as cloud-based OCR or web-scraping tools. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.
Contact us
If you have any questions about this Privacy Policy, please contact us: